Compatibility: The Veise G2 WiFi gateway is compatible with smart locks that utilize either the DD Lock App or the TT Lock App. It is possible to pair one gateway with multiple door locks under the same account. Please note that compatibility with other apps is not guaranteed.
Warranty: Veise offers at least a 1-year warranty and lifetime online phone support from Monday to Friday, 9 AM to 5 PM PST, and 24/7 after-sales email service
Tips: 2.4G WiFi network is required for pairing. To ensure a stable connection between the G2 gateway and the door lock, the distance between the gateway and the door lock should be within 32 ft. When adding the gateway, your smartphone and the gateway must be connected to the same Wi-Fi network
Voice Control: After the gateway is paired with the smart lock, it is compatible with Alexa and Google voice assistants to realize voice intelligent control
Remote Control: The gateway is connected to DD Lock App or TT Lock App smart lock, allowing remote control, checking the status of the door lock in real time, and setting custom passwords and other remote functions