Warranty: We offer a 1-year warranty from the date of purchase, and our customer service support is available to assist you with any questions.
Compatibility: The gateway is compatible with smart locks that can be controlled by the DD Lock App and is suitable for all smart locks manufactured by Zowill. There is no limit to the number of door locks that can be connected to the gateway
Muti-Function: The gateway compatible with Alexa and Google assistant to provide voice control for your smart door locks. The gateway can pair with multiple smart door locks without any restriction (Alexa not included)
Coverage: A 2.4G Wi-Fi network is necessary for pairing. To ensure the best connection, it's advisable to position the gateway within 32 feet (10 meters) of the smart door lock during setup. Also, keep in mind that both your smartphone and the gateway need to be on the same Wi-Fi network when you add the gateway.
Remotely Control From Anywhere: Once connected to the DD Lock App, the gateway enables remote unlocking, removing the limitations of Bluetooth unlocking distance. You can also share, modify, and delete e-keys from anywhere, and receive real-time monitoring of door status, battery life, and unlock activity logs.